Service Policies
Key Policies
These policies form an integrated whole, based on the Terms and Conditions of Access. They lay down both what we expect from Users, and how we will carry out the commitments we make to them in the Terms and Conditions.
- The HECToR Terms and Conditions of Access
- Code of Conduct
- Personal Data and Privacy Policy
- Information and Security Policy
- Critical Time Delivery Issues
- Data Backup Strategy
- Contingency and Reversion Plan
Additional Contractual Documentation
In addition to the above service policies, the following documents are required as part of the HECToR contract.