HECToR Quarterly Report, 1/1/2011 - 1/4/2011
The report is presented in two parts. In Q1 2011, Phase 2a was the contracted service during January and Phase 2b was the contracted service for February and March.
- A combined Phase 2a and Phase 2b report
generated by SAFE, the systems administration
software. This includes:
- Time usage, broken down by project and by queue;
- Slowdown figures;
- Disk usage, broken down by project;
- Helpdesk activity.
- Quality tokens set over the last three months;
- A summary provided by HECToR staff. This includes::
- System availability, including incidents, failures, MTBF and serviceability;
- Overall utilisation
- Performance metrics.